Return Policy

Returns\Exchange – Returns will be accepted for inspection & exchange with authorization. Items must be in their original, unwashed and unworn condition.  Amazon items purchased from links on this website backyard-bbq.com are affiliate links only and not the property of Backyard BBQ and sold from the merchant and their agreement with Amazon directly.

If you need to return an item, please contact Customer Service at within 30 days or purchase. Please include your order number and reason for return. We will respond with instructions on how to return items from your order.

Upon approval of return, please re-package and ship to:
Backyard BBQ
P.O. Box 348147, Sacramento, CA
95834-8147

Refunds – New\unused merchandise will be accepted for credit up to 30 days after original invoice date. All credits will be applied toward your account. Credit will be applied upon receipt and inspection of the items. Please allow 5 – 10 days for processing by our payment processor and your banking institution.

Cancellation/Restocking Fees
All cancelled orders, refunded items, returned items, and packages that are returned to sender will be subject to a 4% cancellation/restocking fee.

Sales are final on all clearance items.